Family Focus Rotorua was formerly Women’s Support Network. It was established in 1996 by people with a strong desire to reduce the level of family violence in the Rotorua community.

The organisation is staffed by professional people who care about others. Staff who work here hold social work, counselling, adult education and management qualifications.

The staffs ethnicity reflects that of the organisation’s clientele, namely Maori, Pakeha, Pacific People and Asian.